Terms & Conditions

Customers must pre-load funds into their Liquid wallet before making purchases. Each deposit is treated as an independent transaction. Funds are spent in FIFO (first in, first out) order — your oldest deposit is drawn down first. Deposits are subject to a processing fee of $0.30 + 2.9%, which is charged to the customer at the time of deposit.

Discounts are applied at the deposit level, not the wallet balance level. The discount earned on a deposit is locked to that specific deposit. Only one discount applies per transaction — the highest available rate wins. Liquid displays your single best available discount at all times.

To pay at a participating location, customers scan a QR code displayed by the merchant. Transactions may be subject to a maximum cap set by the individual merchant.

Liquid wallet funds may only be spent at Liquid-partnered merchant locations. Liquid is not responsible for merchant closures, changes in participation, or any inability to spend wallet funds as a result. Customers should contact Liquid support regarding any disputes about wallet balances.

Some merchants may set a minimum time between orders (a "cooldown"). If a cooldown is active, subsequent orders within that window may be declined.

Merchants must maintain an active Stripe Connect account linked through the Merchant Portal to receive payouts. Liquid reserves the right to suspend or terminate merchant access for violations of these terms or misuse of the platform.

Merchants are solely responsible for configuring their discount settings, including off-peak hours, flash sales, and base tier thresholds. Liquid does not guarantee any specific commercial outcome resulting from discount configurations. Merchants should ensure discounts are set at rates that are sustainable for their margins.

Merchants may set a maximum transaction cap to limit the amount of any single payment. Cooldown periods between orders are optional and entirely at the merchant's discretion.

All payouts are routed through Stripe Connect. Liquid is not responsible for delays, errors, or disputes arising from Stripe's processing. Merchants agree to Stripe's terms of service in addition to these terms.

Merchants are responsible for maintaining the security of their Merchant Portal credentials. Any transactions, discount configurations, or settings changes made through a merchant's account are the merchant's responsibility.

The QR code generated in the Merchant Portal is unique to each merchant location. Merchants are responsible for displaying it appropriately and for any unauthorized use resulting from improper handling.